SubscribeThe previous telecommunications solutions post, “Telecommuting Project Management: Employees, PCs and Internet Connection,” discussed the first three crucial steps for implementing a telecommuting system within your business. This post will discuss the next three steps: telephony endpoints, VPN access/firewalls and PBX configuring. With the completion of the steps outlined here,...
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Telecommunications Blog
Project Management: Needs Analysis for Department Changes
A major goal of telecommunications consulting is to help you determine what areas you need to upgrade and where effective utilization and management of present services and systems is appropriate. It is important that businesses do not make changes to their telecom systems based on whims, unproven technology or simply...
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CSRs 101
A key element of any good telecommunications audit is a careful review of your CSRs. CSRs are customer service records and can be acquired from your local exchange carrier (LEC). Though content and format will vary from LEC to LEC, generally a CSR will include service location, billing account, PIC...
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Telecommuting Project Management: Employees, PCs, and Internet Connection
In the previous blog entry, “Can Your Business Benefit from Telecommuting?” we explored how telecommuting can increase productivity and can be an effective source of telecom cost management, but how do you go about implementing a new telecommunications system? The first hurdle to be jumped on the way to successful...
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Telecom Equipment: Should You Buy or Lease?
A recurring question in telecommunications consulting is, “Should we buy or lease our telecom equipment?” Businesses must ask themselves this question when they are installing a new system or upgrading portions of an existing system. The first step in answering this question is to conduct a telecom analysis of leasing...
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Telecom Cost Management: Wireless Expenses
Wireless spending is one of the greatest expenses for modern business telecom systems, but it also has an extremely high potential for optimization. The following strategies will help get you started with wireless telecommunications expense management. 1. Establish Written Wireless Usage Policy. It is absolutely crucial that wireless policies be...
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Project Management: Toll-free Services Optimization
Toll-free services have come a long way since the invention of the 800 Toll-free Number System by Roy P. Weber. Toll-free services are now an integral part of many business’ telecom systems. It is for this reason that many seek telecom consulting advice for optimizing their toll-free services. If you...
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