SubscribeWhen considering companies to provide telecom services for your business, there are five necessary questions you should ask to help narrow your selection: 1. As a telecom provider, what is your experience and what type of companies make up your clientele? While your telecom company doesn’t have to be one...
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Telecommunications Blog
8 Ways to Boost Corporate Mobile Phone Security
Mobile phones have come a long way from their simple number pad and one-inch screen ancestors. While the variety of features, email, Internet access, file transfers, etc. can be a serious benefit to corporate productivity, this increased functionality also causes increased security risks. Corporate stored and transferred data must remain...
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Effectively Managing Telecom Tickets
Tickets, sometimes called trouble tickets, are formal records identifying a telecom problem and assigning the responsibility of diagnosing and resolving the problem. Systems for collecting tickets can be simple, such as written notes, or more advanced, such as a software program. Tickets should include a description of the issue, the...
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The Key to Telecom Data Management
Even though accurate monitoring of telecom data and information can be a gateway to huge cost-reduction possibilities, the sheer volume of information can be daunting. In the last 20 years, the amount of telecom information generated by mid-sized businesses has increased substantially. However, they key to telecom data management is...
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Saving Money on Telecom Expenses with Outsourcing
Using outsourcing as a means to cut telecom expenses is a viable option for many businesses. There are four main areas of telecommunications outsourcing to be considered, and they are: Bill Management — Though companies used to pay only one telephone bill each month, they now pay multiple bills for...
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Fiber Optics 101
What is fiber optics? The word “fiber” refers to the building blocks of the fiber optic line — and will be discussed in a moment — while “optics” includes anything having to do with sight. An optic fiber transmits light and is a filament of glass that is only 10...
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Keep an Eye out for these Common Billing Mistakes
It’s no secret that phone companies often makes mistakes when billing, and most customers know that they should check their bills for errors. But what should a person look for? The following are the five most common billing errors made by telephone service providers. Recurring Errors: These errors happen because...
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