The Sygnal Group Telecommunications Process

Clients Stay in Control

The Sygnal Group analysts never make changes to any telecommunications services without first getting your written authorization. Our analysts will first present you with the results from our telecommunications audit and specific recommendations, then we promptly implement all approved changes. But the control always stays with you. This process protects our business clients and keeps The Sygnal Group telecom efforts effective and focused.

Our Objectivity Toward Telecom

We are not telecommunications brokers or resellers. We are not looking to change your telecom providers. In fact, we usually discourage changing providers because it can often cause as many problems as it solves. We look to improve and optimize telecommunications services while lowering your business costs.

A Non-Invasive Approach

The Sygnal Group telecom analysts work from our offices – we are not looking to establish a presence at your company. Our savings based approach means we are not charging by the hour. Our incentive is the same as yours – to find savings.

Single Point-of-Contact

The Sygnal Group assigns a Manager of Client Suppport to each of our accounts. While Clients still have direct access to any analyst working on their account, the Manager of Client Support becomes the key point of contact for both you and the analysts working to improve your telecom systems. The lines of communication are always clear.

Telecommunications Expertise and Experience

No analyst can be an expert at everything. When needed, we can leverage the massive Abilita network to bring in additional expertise. Our telecommunications analysts coordinate with one another using a variety of shared tools and are in constant communication. The Sygnal Group can utilize the experience of analysts throughout the country while still providing you with direct personal contact and the accountability that businesses demand. Our areas of telecommunications expertise include: