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A Non-Invasive Approach After the initial data and records are collected, Sygnal Group analysts work from their own offices. Our savings based approach means they are not charging by the hour and they are not looking to establish a presence at another company. Their incentive is the same as the client's - find savings. Client Control Sygnal Group analysts never make changes to any services without first getting written authorization from the client. Our analysts present their research with specific recommendations and promptly implement all approved changes, but the control always stays with the client. This process protects our clients and keeps Sygnal Group efforts effective and focused. Points of Contact The Sygnal Group assigns a Manager of Client Suppport to each of our accounts. This individual becomes the key point of contact for both the client and the analysts. While Clients still have direct access to any analyst working on their account, the lines of communication are always clear. The Right Experience No analyst can be an expert at everything. When needed, we can leverage our network of partners and subcontractors to bring in the right kind of expertise. Our analysts coordinate with one another using a variety of shared tools and are in constant communication. We can utilize the experience of analysts throughout the country while still providing our client with direct personal contact and the accountability that businesses demand. |
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