SubscribeTelecom expense management is a growing concern for every business as new technologies become available and falling prices make them more viable for businesses of all sizes. While there are many areas of telecom expense management that can be handled by its in-house departments, a telecommunications consulting firm can be...
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Category Archives: Telecom Management
Telecom Audits Aren’t Just for Corporate Giants
Many small and mid-sized businesses think that a telecommunications audit is only appropriate for large corporations. But this is simply not the case. As the price of new technologies declines, nearly every business now has some kind of network, be it a small one or a large one. And no...
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Mobile Device Management: Beware Mobile Malware
As the use of mobile devices for business functions increases, employees and IT departments must be aware of potential threats to their devices. Mobile malware is a constant threat to corporate security, and IT departments must explore telecommunications solutions in order to protect corporate data. Malicious programs can do all...
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Mobile Device Management Tips for Administrators, Employees
The following tips for effective mobile device management apply both to system administrators and employees using mobile devices: 1. Administrators — Enforce mobile device security policies centrally. Mobile device security is incredibly important and it should not be left up to the end-user to encrypt data, implement passwords and update...
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Questions to Ask Before Making the Switch to Fiber-optics
Many business currently using traditional copper lines are considering making the switch to fiber-optic technology. Because of the scalable bandwidth provided by fiber lines, they are very desirable for businesses that have increasing data transmission needs. This, combined with the increasing availability and affordability of fiber, is making it a...
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How the Right Handset or Headset Can Save You Money
When businesses think of ways to increase profits, they often think of ways to increase employee productivity. However, many businesses overlook the ways in which telecommunications solutions can, by themselves, increase productivity. In many businesses, hundreds of phone calls take place every day, so when the handset or headset being...
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The Basics and Benefits of Cloud
Everyone’s talking about cloud computing as a means of telecom cost management. Hence, many businesses are in the process of trying to decide if cloud computing is right for them. Essentially, what cloud computing does is provide computing as a service, not a product. It uses the Internet to deliver...
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All VoIP Services, Providers NOT Created Equal
Many businesses are turning to VoIP for telecom expense management, but it’s easy to get caught up in a VoIP deal that isn’t saving you as much money as it should. Because of the numerous vendors and packages available, some businesses end up with a package that doesn’t fit their...
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Tips for Speaking with Wireless Customer Service… and How a Telecommunications Consulting Expert Can Help!
A major complaint for almost every business is the frustration that comes from dealing with wireless customer service representatives. Sadly, as remedying wireless issues is an important part of telecom cost management, these situations are simply unavoidable. The previous blog post, “Tips for Speaking with Wireless Customer Service,” outlined five...
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Tips for Speaking with Wireless Customer Service
Anyone who has not had a negative experience dealing with his wireless customer service department should consider himself extremely lucky. The nature of dealing with mobile carriers, and especially the customer service department, is typically frustrating. While it’s tempting to let smaller issues go, effective wireless management is an important...
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