SubscribeToll-free services have come a long way since the invention of the 800 Toll-free Number System by Roy P. Weber. Toll-free services are now an integral part of many business’ telecom systems. It is for this reason that many seek telecom consulting advice for optimizing their toll-free services. If you...
read more
Category Archives: Telecom Auditing
Wireless Management: Over-provisioning 101
While wireless devices were once considered a luxury, over the years they have become more of a necessity. Therefore, any time a business evaluates its telecom expense management, it must take a good, hard look at its wireless spending. One of the biggest problems that arises with the use of...
read more
Telecom Audit Data: What Should be Analyzed?
An important part of telecommunications consulting is the telecom audit. Many businesses, however, are unaware of the extent to which a thorough audit will delve into their telecom expenses and information in order to analyze and optimize their systems and services. A proper audit will examine the following data: Telephone...
read more
Saving Money with One-time Telecom Credits, Refunds
There are two basic approaches to saving money with one-time telecom credits and refunds: finding them and creating them. The easiest and most efficient way to find one-time credits and refunds is through a telecommunications audit. Billing Errors: A thorough telecom audit often exposes overcharges and billing errors. These occur...
read more
Questions for Potential Business Telecommunications Consultants
Hiring a business telecommunications consultant can greatly benefit your business in many ways, including cost management, expense recovery and project management. In order to be sure you’re hiring a reputable company to handle your telecommunications needs, ask these seven questions when contacting potential consultants: 1. How many years has your...
read more
Saving Money on Telecom Expenses with Outsourcing
Using outsourcing as a means to cut telecom expenses is a viable option for many businesses. There are four main areas of telecommunications outsourcing to be considered, and they are: Bill Management — Though companies used to pay only one telephone bill each month, they now pay multiple bills for...
read more
Keep an Eye out for these Common Billing Mistakes
It’s no secret that phone companies often makes mistakes when billing, and most customers know that they should check their bills for errors. But what should a person look for? The following are the five most common billing errors made by telephone service providers. Recurring Errors: These errors happen because...
read more
Cramming: The FCC’s Proposed Crackdown
Cramming, a scam that occurs when a telephone company places unwanted or unauthorized charges on either a wireless or landline bill, is nothing new. Rather, cramming has, in fact, been around for more than 10 years. Until recently, this scam was more common in landline telephone billing, but has been...
read more
How Much are Telecom Bill Errors Costing Your Company?
Would you believe that telecom companies typically make at least one mistake on every bill? Stop and think about just how many telecommunication invoices your business has received and then consider just how many billing errors could have been made. If your company is anything like those that hire us...
read more
Are You Auditing Your Telecom Expenses Properly?
We may think we are doing the best for our business, but we sometimes miss the obvious. Hiring an external telecom auditing often brings in a perspective that we haven’t paid attention to. Read the questions mentioned below and find out if the internal auditing of your telecom expenses proper....
read more