Businesses spend from 1 to 2 percent, on average, of their budget on communications — making it among the top corporate expenses. Telecommunications departments are under increasing pressure to ensure that these costs are well-managed, particularly given the recent economic hardships. However, as economic conditions improve, it’s important that telecom...
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Category Archives: Telecom Auditing
Preparing for Your Telecom Audit
Taking a few steps to prepare for your telecommunications audit can help make the process easier and ensure you get the information you are looking for. Completing the following list of pre-audit tasks will help define the focus of the audit and prepare you for understanding and implementing the results:...
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Telecom Equipment: Should You Buy or Lease?
A recurring question in telecommunications consulting is, “Should we buy or lease our telecom equipment?” Businesses must ask themselves this question when they are installing a new system or upgrading portions of an existing system. The first step in answering this question is to conduct a telecom analysis of leasing...
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Telecom Cost Management: Wireless Expenses
Wireless spending is one of the greatest expenses for modern business telecom systems, but it also has an extremely high potential for optimization. The following strategies will help get you started with wireless telecommunications expense management. 1. Establish Written Wireless Usage Policy. It is absolutely crucial that wireless policies be...
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Project Management: Toll-free Services Optimization
Toll-free services have come a long way since the invention of the 800 Toll-free Number System by Roy P. Weber. Toll-free services are now an integral part of many business’ telecom systems. It is for this reason that many seek telecom consulting advice for optimizing their toll-free services. If you...
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Wireless Management: Over-provisioning 101
While wireless devices were once considered a luxury, over the years they have become more of a necessity. Therefore, any time a business evaluates its telecom expense management, it must take a good, hard look at its wireless spending. One of the biggest problems that arises with the use of...
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Telecom Audit Data: What Should be Analyzed?
An important part of telecommunications consulting is the telecom audit. Many businesses, however, are unaware of the extent to which a thorough audit will delve into their telecom expenses and information in order to analyze and optimize their systems and services. A proper audit will examine the following data: Telephone...
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Saving Money with One-time Telecom Credits, Refunds
There are two basic approaches to saving money with one-time telecom credits and refunds: finding them and creating them. The easiest and most efficient way to find one-time credits and refunds is through a telecommunications audit. Billing Errors: A thorough telecom audit often exposes overcharges and billing errors. These occur...
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Questions for Potential Business Telecommunications Consultants
Hiring a business telecommunications consultant can greatly benefit your business in many ways, including cost management, expense recovery and project management. In order to be sure you’re hiring a reputable company to handle your telecommunications needs, ask these seven questions when contacting potential consultants: 1. How many years has your...
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Saving Money on Telecom Expenses with Outsourcing
Using outsourcing as a means to cut telecom expenses is a viable option for many businesses. There are four main areas of telecommunications outsourcing to be considered, and they are: Bill Management — Though companies used to pay only one telephone bill each month, they now pay multiple bills for...
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